Welcome to the official website of WireHot (Hong Kong) Luggage Co., Ltd
0
Quote
    Subtotal: $0
    FAQ
    You are here: Home » FAQ

    FAQ

    • Q Are smart luggage features worth it?

      A Smart luggage features like GPS tracking, USB charging ports, and built-in scales can be useful for tech-savvy travelers. However, ensure the battery is removable, as some airlines have restrictions on non-removable lithium batteries.

    • Q Can I bring a carry-on and a personal item?

      A Most airlines allow one carry-on bag and one personal item (e.g., a purse, laptop bag, or small backpack). The personal item must fit under the seat in front of you.
    • Q How can I prevent my luggage from getting lost?

      A To reduce the risk of lost luggage:
        - Use a unique luggage tag with your contact information.
        - Add identification inside your bag.
        - Take a photo of your luggage for reference.
        - Consider using a luggage tracker (e.g., Apple AirTag or Tile).


    • Q What items are not allowed in carry-on luggage?

      A Items prohibited in carry-on luggage include:
      -Liquids over 3.4 ounces (100 ml) (unless in a quart-sized, clear plastic bag).
        - Sharp objects (e.g., knives, scissors with blades longer than 4 inches).
        - Tools (e.g., hammers, screwdrivers).
        - Sports equipment (e.g., baseball bats, golf clubs).


    • Q What items are not allowed in checked luggage?

      A Certain items are prohibited in checked luggage, including:
        - Lithium batteries (e.g., power banks, spare laptop batteries).
        - Flammable items (e.g., lighter fluid, fireworks).
        - Valuables (e.g., cash, jewelry, electronics).
        - Perishable items (e.g., food that can spoil quickly).


    • Q What size luggage is allowed as a carry-on?

      A Most airlines allow carry-on luggage with dimensions of around **22 x 14 x 9 inches (56 x 36 x 23 cm)**, including handles and wheels. However, size restrictions can vary by airline, so always check your airline’s guidelines before traveling.
    • Q How secure are the lock?

      A Our suitcases are equipped with TSA combination locks, which are tamper-resistant and prevent unauthorized opening during transit.
    • Q Are its zippers sturdy enough to withstand travel?

      A Our luggage uses YKK zippers which are known for being high-quality and durable.
    • Q How sturdy are the telescopic handles when fully extended?

      A It features an aluminum telescoping pole that is lightweight, corrosion-resistant, and rust-proof, indicating that it is designed to withstand regular use.
    • Q Are the wheels durable and suitable for different terrain?

      A Our luggage is equipped with spinner wheels, which are made of two layers: the inner axle is made of hard plastic and the outer body is made of rubber. This design ensures that the luggage glides easily in different directions and reduces friction when dragging.
    • Q Is lock easy to set and reset?

      A  It's easy, just follow these steps to reset your password
      1. Turn the dials to 0-0-0.
      2. Press down the button (a) with a pen or other tools.
      3. Reset the new code by turning the dials (b).
      4. Released the button (a) by pushing the button (c).
      5. Done, now you can unlock it with the new code.


    ABOUT WIREHOT
    WireHot (Hong Kong) Luggage Co., Ltd is located in Kowloon, Hong Kong. Established in December 2020
    Copyright © 2025 Earphone. All Rights Reserved.

    QUICK LINKS

    PRODUCT

    CONTACT

      +86 15170817259
      Wirehotluggage@outlook.com
       The 14/F, Unit 1406A, The Belgian Bank Building, Nos.721-725 Nathan Road, Kowloon, Hong Kong